Answer every pet-owner call, even on the busiest days
UK vets take 75-150 calls a day and miss 1 in 4. The AI picks up every one, triages real emergencies, and books appointments into your diary.
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The problems we hear every day
- 75-150 calls a day overwhelming a single receptionist
- One in four calls missed at peak times
- Emergency triage mixed with routine prescription refills
- Emotional callers needing a calm, patient voice
How we fix it for veterinary practices
Emergency triage to flag real emergencies for immediate call-back
Prescription refill capture with owner and pet details
Routine booking straight into your PMS / Google Calendar
Calm, empathetic voice tuned for worried pet owners
What a real call sounds like
AI
Hello, Pawsley Veterinary Clinic. How can I help you and your pet?
Caller
My dog has just been sick three times, I am worried.
AI
I am sorry to hear that. Can I take your name and your dog name? I will flag this for the vet to call you back within 10 minutes.
Common questions
Will it handle emergencies safely?
The AI is configured to flag any call containing emergency keywords for immediate human callback, and never gives clinical advice.
Is it GDPR safe?
Yes. All data is stored in UK / EU data centres and encrypted at rest.
Other industries we serve
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Estate and letting agents
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Solicitors and law firms
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Hair and beauty salons
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Private clinics and GPs
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Accountants and bookkeepers
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